We offer training and facilitation services: customized training programs, public training schedules, workshop and meeting facilitation and coaching programs.

Training is generally in English, and can be provided in other languages, as required by client need. Contact us for customized training program and coaching services.

We offer:

  • Customized Training and Facilitation
  • Training and Instructional Design
  • Cross-cultural Communications
  • Management Leadership Program
  • Train the Intercultural Trainer
  • LearningTools and Production

The following examples highlight our most requested training, but are not a complete list.

Management Effectiveness, including:

  • Change Leadership
  • Communications Skills
  • Cross-Cultural and Diversity Leadership
  • Interpersonal and Group Effectiveness
  • Dynamic Management

Organizational Excellence, including:

  • Strategic Organizational Planning
  • Team Building and Leadership
  • Service Planning and Evaluation
  • Customer Service
  • Problem Solving and Conflict Resolution

Change Leadership, including:

  • assessing the organizational culture, values and assumptions
  • understanding the management cycle
  • using effective cross-cultural communications
  • building a team approach that works
  • reducing interpersonal and inter-group conflicts
  • demonstrating effective presentation and facilitation skills
  • focusing on customer centred service
  • cultivating leadership in diversity, work/life and gender issues
  • developing coaching and mentoring opportunities